- Email: Hello@knaturethelabel.com
- There are no cancellations after purchase.
- Orders placed on sale or Clearance are final sale, no cancellations.
- Please provide your name and order number.
- If your item was purchased using a discount code of 15% of greater, or a sale, all items are exchange only/gift card.
- All clearance items are final sale and cannot be returned or exchanged as they will not be restocked.
- Returns are accepted within 7 business days after the order was received. Shipping label for returns are not refunded and once received the item we we issue the refund for the sale amount.
- Damaged items can be exchanged or replaced up to one year.
- Exchanges can be made within 14 business day business days of the order received on full priced items.
- Please note, your return for shipping are not refunded. Make sure to get a tracking number when you return so your package can arrive safely.